Fast Delivery

Parcel Post direct to your door

Secure Shopping

With express checkout, and payment via Paypal or credit card

Call Us (Australia)

Phone 0433 142419 anytime 9am - 5pm (Monday to Friday)

Welcome to TastyHoney.com - Australia's specialty online honey store

Customer Service

Shipping & Delivery

Shipping costs are added automatically at the check out.
Packages with a gross weight of less than 500grams cost $8. With a gross weight more than 500 grams but less than 3 kgs the cost is $12, for up to 5kgs, the cost is $15 and for more than 5 kgs the cost is $20.  These freight costs are flat rates and Australia wide.
We use Australia Post's parcel post service for prompt and reliable delivery. A tracking number is allocated to every parcel, so you can always check the progress of your delivery at www.auspost.com.au/track.
Delivery to most parts of Australia takes up to two working days, although in more remote parts this can stretch to three working days (or even four days in the far north and the off-shore territories). Please note that government quarantine restrictions prohibit shipment of most honey products to Tasmania and Western Australia.
Privacy & Security
Your privacy is extremely important to us so we don't sell, rent, lend or otherwise use your personal information except for the purposes of meeting your orders.
Returns & Replacements
Australian consumer law gives all customers the right to return their goods if they don't meet the description, aren't fit for the purpose etc. Moreover we will gladly replace any products purchased with other items if you aren't 100% satisifed with your purchase. We would normally expect you to pay for the return delivery and shipping costs, and the returned goods will have to be both unopened and in a saleable condition. Its always best to check with us first before you return any purchases to ensure that all the details are agreed. Send us an email to mail@tastyhoney.com
Ordering
Orders must include a valid street address for delivery, and a contact phone number.
Payment, Pricing & Promotions
We accept payment via both major credit cards and Paypal accounts through our Paypal payment gateway. Direct payments to our bank account are also accepted. Orders are shipped once cleared payment is received.
Viewing Orders
Registering an account at our online store will enable you to view your current and previous orders.
Updating Account Information
Click on the link to head straight to the place where you can update your account information ( such as adding a new address or phone number)
International Orders
We are delighted to accept pre-paid international orders. Our online store doesn't process them automatically so you'll need to contact us by email.  You can check freight costs at www.auspost.com.au/parcels.